HIDORA SA (hereinafter « HIDORA ») takes the security and privacy of your personal information very seriously.

This Privacy Policy, taken together with our Terms of Use and Conditions of Sales (and any other documents referred to in them) constitute HIDORA’s Terms and Conditions and govern all interaction between HIDORA and users of the website and any sub-domains of this site (hereinafter the « Website »). We reserve the right to immediately bar access to the Website and close the account of any user who violates this provision or any other provision in these Terms and Conditions.

Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it and how we use cookies.

Information we collect

We will collect personal data that you submit to us, for example, when you place orders or contact our user service. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition, we may collect certain personal data from external sources such as credit information and address updates.

We will also collect details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

Please see the section below regarding cookies for more information about our use of cookies.

Where we store your personal data

The data that we collect from you may be transferred to, and stored in Switzerland (server location). By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to see that your data is treated securely and in accordance with this Policy.

Any payment transactions will be encrypted using SSL technology. Where we have given you a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data transmitted to the Website: Any transmission is at your own risk.

Use of the information

Users’ data may be used by HIDORA or affiliated companies for the following purposes:

– For the management of orders and billing;

– To improve and customize the communication towards the user, by way of sending newsletters, special offers and other e-mails.

We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.

Disclosure of your information

Except to the extent required by any applicable law or governmental or judicial body and as set out herein, we will not disclose personal information to any third party other than to any service provider to whom we are required to disclose personal information in order for them to provide their services to us.

Furthermore, we may disclose your personal information to third parties:

– If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

– If HIDORA or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets;

– In carrying out the newsletter and other promotional activities detailed in the Newsletter section below. Subject to paragraph above, we will not disclose sensitive personal information to any other person without your prior express written consent.

Your rights

You have the right to ask us not to process your personal data for marketing purposes.

You have the right to receive information about which personal data concerning you is processed and in which manner the data is processed. You are also entitled to request correction or deletion of your personal data, or to withdraw at any time your consent to our use or processing. Any such requests should be made in writing to

You have the right not to consent to our use of certain cookies. Please see the Cookies section below for more information on this.


We may send you targeted and relevant promotional communications from us or other carefully chosen affiliates. If you wish to stop receiving any such communications, please either email us at or click the “unsubscribe” link in any email from us. We may use the information we have collected from you via the Website to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. HIDORA may also permit selected third parties and partners to use your data to provide you with information about goods and services which may be of interest to you. These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.


To make the Website work properly, we sometimes place small data files called cookies on your device. They are used to improve your experience while using our different online services. Most big websites do this too.

Cookies are files stored on your computer when you connect to the Website.

The Website uses the following types of cookies: Save browsing data, the Website remembers your language and country using a cookie. User statistics Cookies collect anonymous information about the use of the Website to allow us to make it more user-friendly.

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Controller of personal data

HIDORA SA – (CH-660.2.661.016-5)

Rue Adrien-Lachenal 20

1207 Geneva


Phone: +41 22 552 14 14


Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page.


If you have any questions about our Privacy Policy, please do not hesitate to contact us at

Last Update

This Privacy Policy was last updated on November 15, 2016.

Copyright © 2016 HIDORA SA. All Rights Reserved.